Privacy Policy

Maather Makkah for Travel & Umrah is committed to protecting the privacy of our guests and website visitors. This policy explains what data we collect, why, and how we keep it safe.

Data We Collect

• Your name, phone number and email when you contact us or book one of our programs.
• Passport details and personal photos required to issue visas and Umrah permits.
• Booking details: the selected program, number of companions, room type and payments.

How We Use It

• Organizing your journey: visa issuance, hotel and transport bookings, and room and bus allocation.
• Contacting you about your booking by phone, WhatsApp or email.
• Issuing your contracts, vouchers and payment receipts.

Sharing

We never sell your data or share it for marketing purposes. We only share what is necessary to carry out your journey with the relevant parties, such as the official authorities responsible for visas and Umrah permits, and our contracted accommodation and transport providers.

Data Protection

Your data is stored in secured systems and is accessible only to the staff members directly serving you, according to their role.

This Website

Our website does not request personal data and has no sign-up forms; contact happens directly via WhatsApp. The homepage may display videos from YouTube.

Your Rights

You may request to access, correct, or delete your data once your journey and its obligations are complete, by contacting us on WhatsApp or at maather.agency@gmail.com.

Changes

We may update this policy when needed; the version published on this page applies.